MAÜ GCRIS Standart veritabanının içerik oluşturulması ve kurulumu Research Ecosystems (https://www.researchecosystems.com) tarafından devam etmektedir. Bu süreçte gördüğünüz verilerde eksikler olabilir.

Browsing by Author "Emek, Omer Fazil"

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    Conference Object
    PATIENT SATISFACTION IN THE CONTEXT OF TOTAL QUALITY MANAGEMENT:AN EXAMPLE OF SIVAS STATE HOSPITAL
    (PRESSACADEMIA, 2016) Kavas, Hatice Genc; Gultekin, Mehmet Celal; Emek, Omer Fazil; Guner, AB; Teker, D; Teker, S; Teraman, BS
    In particular, TQM applied in industry is of strategic importance for the company in a highly competitive environment. Therefore currently the service marketing began to adopt TOM. The tendency to learn with the aim of reaching better and innovation that occur in all TOM processes brings effectiveness and efficiency. The customer satisfaction is an important data to measure effectiveness. In this study, satisfaction survey was applied on 396 in patients discharged at Sivas State Hospital and as a result the answer has been sough twhether hospital uses TQM effectively or not from the point of view of the customer. Survey form includes 63 questions obtained through Factor analysis consisting 9 factors. Factors on which patients base their recommendation and preference of hospital are analyzed. The survey of what health and care services which are provided have low level of satisfaction and what should be done in this process are presented. In this study, it has been found that the hospital can use the TQM applications effectively but it possesses deficiencies on some occasions from the pointview of the customer (patient). In the future, measurements that will be obtained through financial, internal business and innovation and learning perspectives will be combined with this study and answer of how effectively and accurately the TQM applications are put into effect in the hospital will be presented.
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    Article
    The Relationship Between Energy Consumption, Globalization, and Economic Growth: a Causality Analysis for Selected Emerging Market Economies
    (Istanbul Univ, 2022) Emek, Omer Fazil; Polat, Melike Atay
    This study aims to examine the relationship between non-renewable and renewable energy consumption, separated by energy types, globalization, and economic growth, for 15 emerging market economy countries from 1990-2018. Panel data analysis techniques were used to detect the existence of any relationship between these variables. According to the findings obtained from a Dumitrescu and Hurlin (2012) causality test, it has been determined that there is bidirectional causality between (i) renewable energy consumption and economic growth, (ii) non-renewable energy consumption and economic growth, and (iii) globalization and economic growth. This result supports the thesis that energy is an important input of economic growth arising from production and service activities in emerging market economy countries, which are taken as a sample, and that economic growth as a result of economic activities also increases energy consumption. In addition, the increasing globalization trend in these countries triggers economic growth, and economic growth triggers more globalization.