Browsing by Author "Engin, Suleyman"

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    A Multidimensional Perspective of Chefs on the Role of Technology in Restaurants
    (Routledge Journals, Taylor & Francis Ltd, 2025) Seyitoglu, Faruk; Yigit, Serkan; Engin, Suleyman; Fuste-Forne, Francesc; 11.02. Department of Tourism Guidance / Turizm Rehberliği Bölümü; 11.01. Department of Gastronomy and Culinary Arts / Gastronomi ve Mutfak Sanatları Bölümü; 11. Faculty of Tourism / Turizm Fakültesi; 01. Mardin Artuklu University / Mardin Artuklu Üniversitesi
    This research evaluates chefs' perceptions of the role of technology in restaurant kitchens. It adopts a comprehensive approach that integrates the relevant factors identified in previous research to provide a multidimensional approach. Following a qualitative research design, semi-structured interviews were conducted with 27 restaurant chefs. The perceptions of chefs on the role of technology in restaurant kitchens consist of eight main themes, which include mostly positive aspects: food and service quality, human resources, financial, competitiveness, image, customer experience, food waste and job safety. This research contributes to a theoretical and practical understanding of the relationship between restaurant management and technology in service industries, specifically the restaurant industry, and offers a conceptual model of the role of technology in restaurant kitchens.