Turizm İşletmeciliği Bölümü Koleksiyonu

Permanent URI for this collectionhttps://hdl.handle.net/20.500.12514/2489

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Critical success factors for tourist destination governance in times of crisis: a case study of Antalya, Turkey
(ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD, 2018) Cakar, Kadir
The aim of this paper is to identify the critical success factors for the development of crisis management and strategy for the governance of the tourist destination of Antalya, Turkey. Data was obtained from in situ interviews, participant observation, and documentation. Interviews were conducted with the main tourism stakeholders representing both public and private sectors in Antalya. Findings show that the critical success factors of responsiveness, shared roles, strategy formation, and collaboration are vital for effective crisis management. The study also highlighted the fact that in the area of shared roles and collaboration, encompassing the characteristics of coordination, communication, cooperation, and knowledge transfer, stakeholders are proving ineffectual, thereby obstructing the development of necessary strategies for crisis management and the recovery process. Further, ineffective governance, adopted by local stakeholders, has had a substantial negative impact on the process of developing future effective crisis management strategies.
Experiences of visitors to Gallipoli, a nostalgia-themed dark tourism destination: an insight from TripAdvisor
(EMERALD GROUP PUBLISHING LTD, 2018) Cakar, Kadir;
Purpose - The purpose of this paper is to examine and understand the experiences of travelers to Gallipoli, by analyzing their online comments and reviews. Design/methodology/approach - The data were garnered from the well-known online user blog TripAdvisor. Data, concerning visiting the Gallipoli Peninsula, were retrieved from (n = 330) travelers' reviews and comments, and were examined using content analysis to elicit and identify their experiences. Findings - Overall, the travelers' reviews and comments mostly conveyed emotional and nostalgic experiences. Further, the travelers' nostalgic experiences of Gallipoli emerged as historical nostalgia deriving from the personal attachment of travelers to the site. Research limitations/implications - The data have shown that the experiences of travelers to Gallipoli can mostly be identified as emotional, which are generally consistent with the current literature. This paper utilized traveler reviews and comments on TripAdvisor, left by tourists who had previously visited Gallipoli, and this represents the limitation of the present study. Thus, to better understand the experiences of travelers visiting Gallipoli, with regard to their psychological aspect, future research should be conducted with travelers either through face-to-face interviews or via a survey. Originality/value - Despite its significance for dark tourists, limited research has been carried out that deals with the experiences of travelers visiting the Gallipoli battlefield. As such, this is the first research project designed to highlight the experience of dark tourism, under the concept of nostalgic tourism, by providing valuable data and a deeper understanding of the field.
Motivations and experiences of tourists visiting Hasankeyf as a last chance tourism destination
(Journal of Ecotourism, 2021) ÇAKAR, Kadir; Seyitoğlu, Faruk
The present study investigates the motivations and experiences of tourists visiting Hasankeyf–a historic district in the Batman province, situated in the southeast region of Turkey–as a last chance tourism (LCT) destination that has recently been submerged with the entry into operation of Ilısu Dam. A mixed-methods approach is employed for the study, in which quantitative data was collected via a survey filled out by visitors (n = 429) to the Hasankeyf heritage site, while qualitative data was obtained from the online reviews left by visitors (n = 78). The findings reveal that motivations to visit the site relate mostly to the ‘heritage’ and ‘last chance’ dimensions of the site. The study results reveal further that the motivation and the perception of authenticity are key indicators of a memorable tourism experience. Further implications are offered, along with recommendations for future research. © 2021 Informa UK Limited, trading as Taylor & Francis Group.

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