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Tourists’ perceptions of the tour guides: the case of gastronomic tours in Istanbul

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dc.contributor.authorSeyitoğlu, Faruk
dc.date.accessioned2021-10-14T16:26:17Z
dc.date.available2021-10-14T16:26:17Z
dc.date.issued2020
dc.departmentMAÜ, Fakülteler, Turizm Fakültesi, Turizm Rehberliği Bölümüen_US
dc.description.abstractThe aim of the present study is to understand tourists’ perceptions of the professional tour guides in gastronomic tour experiences. This study adopted a qualitative case study approach utilizing user-generated content by analysing travellers’ comments on the TripAdvisor website. The data was collected between 28 February-18 April 2019 from travellers’ reviews of experiences they had between January 2017 and February 2019. The findings reveal four core themes: attributes, knowledge, communication skills (educators, involving tour members and maintaining their attention) and value-added experience. Moreover, a model explaining the relationship between the themes is also provided. Since no previous empirical studies exist on the tourists’ perceptions of the tour guides in gastronomic tour experiences, with providing an in-depth understanding of the subject, this study fills a gap in the current literature.en_US
dc.description.citationSeyitoğlu, F.; Faculty of Tourism, Mardin Artuklu University, Artuklu, Mardin, Turkeyen_US
dc.description.provenanceSubmitted by Mahsun ATSIZ (mahsunatsiz@artuklu.edu.tr) on 2021-10-14T16:25:02Z No. of bitstreams: 0en
dc.description.provenanceApproved for entry into archive by Mahsun ATSIZ (mahsunatsiz@artuklu.edu.tr) on 2021-10-14T16:26:17Z (GMT) No. of bitstreams: 0en
dc.description.provenanceMade available in DSpace on 2021-10-14T16:26:17Z (GMT). No. of bitstreams: 0 Previous issue date: 2020en
dc.identifier.doi10.1080/13032917.2020.1735462
dc.identifier.endpage405en_US
dc.identifier.issue3en_US
dc.identifier.scopus2-s2.0-85080066926
dc.identifier.startpage393en_US
dc.identifier.urihttps://www.scopus.com/record/display.uri?eid=2-s2.0-85080066926&doi=10.1080%2f13032917.2020.1735462&origin=inward&txGid=d97d7f0eac3e74a8097c216596ee8351
dc.identifier.urihttps://hdl.handle.net/20.500.12514/2888
dc.identifier.volume31en_US
dc.identifier.wosWOS:000517916900001
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherAnatoliaen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectExperience, gastronomic experience, gastronomic tour, tour guide, user-generated content (UGC)en_US
dc.titleTourists’ perceptions of the tour guides: the case of gastronomic tours in Istanbulen_US
dc.typeArticleen_US
dspace.entity.typePublication

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