Browsing by Author "Cakar, Kadir"

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Corporate Social Responsibility and Sustainable Tourism in Tourist Destinations: a Qualitative Case Study From Türkiye
(Routledge Journals, Taylor & Francis Ltd, 2024) Fennell, David A.; Cakar, Kadir; Agbay, Nurullah Cihan; Uzut, Ismail
This study investigated the critical success factors for T & uuml;rkiye's competitiveness in sustainable tourism practices. The study is based on data collected from face-to-face qualitative interviews with key tourism stakeholders in Antalya (n = 15) and Istanbul (n = 15), T & uuml;rkiye's most popular and most visited cities. A qualitative multiple-case study approach was employed as a research design, and content analysis was used to analyze the data using an abductive technique. The findings confirm that an all-inclusive system creates the main obstacle to achieving sustainable tourism and corporate social responsibility (CSR) in Antalya, with overtourism being a main sustainability challenge in Istanbul. Further, it was found that the dependency between tour operators and hotels hinders the development of alternative tourism, subsequently causing barriers to the sustainability of destinations. Moreover, technology was proposed as the most influential driver in integrating sustainable tourism, CSR, and awareness.
Critical success factors for tourist destination governance in times of crisis: a case study of Antalya, Turkey
(ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD, 2018) Cakar, Kadir
The aim of this paper is to identify the critical success factors for the development of crisis management and strategy for the governance of the tourist destination of Antalya, Turkey. Data was obtained from in situ interviews, participant observation, and documentation. Interviews were conducted with the main tourism stakeholders representing both public and private sectors in Antalya. Findings show that the critical success factors of responsiveness, shared roles, strategy formation, and collaboration are vital for effective crisis management. The study also highlighted the fact that in the area of shared roles and collaboration, encompassing the characteristics of coordination, communication, cooperation, and knowledge transfer, stakeholders are proving ineffectual, thereby obstructing the development of necessary strategies for crisis management and the recovery process. Further, ineffective governance, adopted by local stakeholders, has had a substantial negative impact on the process of developing future effective crisis management strategies.
eVisa's impacts on travel and tourism: the case of Turkey
(EMERALD GROUP PUBLISHING LTD, 2018) Cakar, Kadir; Kalbaska, Nadzeya; Inanir, Ali; Oren, Tuba Sahin
Purpose The purpose of this study was to investigate eVisa applications. eVisa is a service that falls under eTourism, whose growing use can be attributed to its ability to simplify the process of obtaining a visa. The objectives of this study were twofold: to explore the eVisa experience of tourists who have previously visited Turkey by using the service and to analyse the perceptions of stakeholders who have contributed to eVisa. Design/methodology/approach The present research has utilised two methodologies within the context of qualitative research methods. Data were gathered from tourists by using reviews (n = 1690) and in-depth interviews key actors (n = 4), which represent consumers and contributors' perspectives on the eVisa system, respectively. While consumers dictate the demand of the service, contributors control its supply. The contributors referenced herein are relevant eVisa stakeholders in Antalya. Findings The research findings revealed eVisa facilitation's positive effects on a destination's image and tourists' intentions to revisit destinations compared to when they use traditional visa-obtaining processes. The research findings then present suitable data for destination managers and policymakers regarding eVisa facilitation, followed by this study's conclusions and implications. Research limitations/implications eVisa facilitation can foster demand for travel and tourism while maintaining bureaucratic elements of the traditional visa procedure. From a psychological perspective, eVisa facilitation can positively affect travel motivation to certain destinations where eVisas are applicable, as well as positively influence intentions to revisit tourist destinations. Originality/value The originality and uniqueness of the present study lies in its contribution to the increasing recognition of the significance and positive impacts of eVisa facilitation on travel and tourism demand.
Experiences of visitors to Gallipoli, a nostalgia-themed dark tourism destination: an insight from TripAdvisor
(EMERALD GROUP PUBLISHING LTD, 2018) Cakar, Kadir;
Purpose - The purpose of this paper is to examine and understand the experiences of travelers to Gallipoli, by analyzing their online comments and reviews. Design/methodology/approach - The data were garnered from the well-known online user blog TripAdvisor. Data, concerning visiting the Gallipoli Peninsula, were retrieved from (n = 330) travelers' reviews and comments, and were examined using content analysis to elicit and identify their experiences. Findings - Overall, the travelers' reviews and comments mostly conveyed emotional and nostalgic experiences. Further, the travelers' nostalgic experiences of Gallipoli emerged as historical nostalgia deriving from the personal attachment of travelers to the site. Research limitations/implications - The data have shown that the experiences of travelers to Gallipoli can mostly be identified as emotional, which are generally consistent with the current literature. This paper utilized traveler reviews and comments on TripAdvisor, left by tourists who had previously visited Gallipoli, and this represents the limitation of the present study. Thus, to better understand the experiences of travelers visiting Gallipoli, with regard to their psychological aspect, future research should be conducted with travelers either through face-to-face interviews or via a survey. Originality/value - Despite its significance for dark tourists, limited research has been carried out that deals with the experiences of travelers visiting the Gallipoli battlefield. As such, this is the first research project designed to highlight the experience of dark tourism, under the concept of nostalgic tourism, by providing valuable data and a deeper understanding of the field.
Exploring the Stakeholder's Role in Sustainable Degrowth Within the Context of Tourist Destination Governance: the Case of Istanbul, Turkey
(Routledge Journals, Taylor & Francis Ltd, 2020) Cakar, Kadir; Uzut, Ismail
The aim of the present study is to explore the role of tourism stakeholders in the sustainable degrowth of tourism, within the context of overtourism and destination governance. Data was gathered from document analysis and in-depth, face-to-face interviews with key tourism stakeholders in Istanbul, the most popular tourist destination in Turkey. A qualitative case study approach was adopted and content analysis was utilized as a data treatment technique. The results indicate that demarketing and applying "localhood" tourism activities are key drivers behind degrowth. Findings have also confirmed that degrowth is one solution in response to the concept of overtourism.
Goreme (cappadoccia): Examining the Hostel Experiences of Tourists
(Routledge Journals, Taylor & Francis Ltd, 2020) Seyitoglu, Faruk; Cakar, Kadir; Karatas, Gulcin
The objective of the present research is to understand hostel experiences of travellers visiting hostels operating in Goreme province of Cappadocia region. Within the context of user-generated content data were collected from online reviews and comments at hostelworld.com online platform and content analysis has been utilized to examine data. Results indicated differences as well as commonalities prior researches in terms of hostel experiences' characteristics. The findings show that hostel experiences are multifaceted and heterogeneous based on factors of cleanliness and facilities, location, atmosphere, security, staff/owner, price/value for money, social atmosphere, food experience, authentic experience and memorable experience. The presence of food, authentic and memorable experiences have emerged as distinct factors accelerating the quality of hostel experiences that travellers gain.
Reputation and Image Recovery for the Tourism Industry
(Elsevier Sci Ltd, 2020) Cakar, Kadir
[No Abstract Available]
Substitution Effects in Tourism and Hospitality: Influential Factors, Examples, and Propositions
(Routledge Journals, Taylor & Francis Ltd, 2024) Cakar, Kadir; Morrison, Alastair M.; Gowreesunkar, Vanessa G. B.
The main purpose of this investigation was to explore consumer substitution decisions in tourism and hospitality. The specific aim was to identify influential factors, find relevant supporting examples, and put forward propositions associated with substitutions. This research note is based on an exploratory research study and was qualitative in design. The data were gathered using literature reviewing and identifying and analysing relevant substitution cases and examples for proposition support. As such, seven propositions were identified for substitution effects and examples were found that align with each proposition. Substitution is affected by temporal, causal, and spatial factors, and their combinations. The new concept of tourism and hospitality substitution effects is the main original contribution of this research. The substitution propositions may serve in future as the basis for developing a theory of tourism substitution.