Turizm Fakültesi
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Book Part 21. YÜZYIL BİLGİ VE BECERİLERİ: SOSYAL SORUMLULUK(2020) Özaltaş Serçek, Gülseren; Harman, SerhatSosyal Sorumluluk Kavramı ve Gelişimi Bireysel sorumluluk kişinin kendi davranışının sonucunu üstlenmesi olarak ele alınmakta olup kurumsal sosyal sorumluluk, kurumların bulunduğu topluma ve yasalara uygun davranış sergilemesi ve sonucunu üstlenmesi olarak tanımlanabilir.Article AFLATOXIN M-1 IN TRADITIONAL HOMEMADE YOGHURTS MARKETED IN SOUTHEASTERN TURKEY(PARLAR SCIENTIFIC PUBLICATIONS (P S P), 2019) Gürbüz, Semra; Kılıç Altun, SerapThis study was performed to determine the presence and levels of aflatoxin M-1 (AFM(1)) in yoghurt produced by traditional methods in small scale enterprises in Mardin and Sanliurfa provinces located in Southeastern Turkey and to evaluate the yoghurt in terms of food safety. A total of 90 yoghurt samples, 42 from Mardin and 48 from $anhurfa were collected from small-scale retailers and tested for AFM(1) by enzyme-linked immunosorbent assay (ELISA). AFM(1) was detected in 34 (37.8 %) of 90 yoghurt samples at the levels ranging from 10 to 515 ng/kg. Five (11.9 %) samples (ranging from 10 to 515 ng/kg) from Mardin and 29 (60.4 %) samples (ranging from 10 to 101 ng/kg) from Sanliurfa were found to be contaminated with AFM(1). There was a statistically significant difference between the samples collected Mardin and Sanliurfa concerning the presence frequency of AFM(1) (p=0.000). The AFM(1) levels of 16 (17.8 %) positive yoghurt samples were higher than the legal limits. The results of this study have revealed that the traditionally produced homemade yoghurt is contaminated with AFM(1) and poses health risk for consumers.Article Aflatoxin M1 in Human Breast Milk in Southeastern Turkey(Springer Verlag, 2017) Kılıç Altun, S.; Gürbüz, S.; Ayağ, E.This study was performed to determine aflatoxin M1 (AFM1) in human breast milk samples collected in Şanlıurfa, located in Southeastern region of Turkey, and to investigate a possible correlation between AFM1 occurrence (frequency and levels) and sampling seasons. Human breast milk samples collected in December 2014 and in June 2015 from a total of 74 nursing women, both outpatient and inpatient volunteers in hospitals located in Şanlıurfa, Turkey, were analyzed using competitive enzyme-linked immunosorbent assay (ELISA) for the presence of AFM1. AFM1 was detected in 66 (89.2%) out of 74 samples at an average concentration of 19.0 ± 13.0 ng/l (min.-max., 9.6–80 ng/l). There was a statistically significant difference between December and June concerning AFM1 levels (p < 0.05). Further detailed studies will be needed to determine the main sources of aflatoxins in food, to establish protection strategies against maternal and infant exposure to these mycotoxins. © 2016, Society for Mycotoxin Research and Springer-Verlag Berlin Heidelberg.Book Part Akdeniz Bölgesi(2022) Özaltaş Serçek, Gülseren; Çimar, SüleymanBölgenin Genel Özellikleri Yurdumuzun güneyinde adını aldığı Akdeniz kıyısı boyunca uzanan, sahip olduğu 120.000 km²’lik yüz ölçümü büyüklüğü ile Türkiye yüz ölçümü toplamının yaklaşık %15’i kadar büyüklüğe sahip olan Akdeniz Bölgesi alan büyüklüğü bakımından bölgeler arasında beşinci sırada yer alır (1). Akdeniz bölgesinin batısında Ege Bölgesi, kuzey sınırında İç Anadolu düzlükleri, doğusunda Doğu Anadolu engebeleri ile Güneydoğu Anadolu plâtoları yer bulunmaktadır (2).Article Analysis of the names of accommodation establishments in Bulgaria(Anatolia, 2021) Seyitoğlu, Faruk; Ivanov, Stanislav; Dimitrova, FaniThis paper identifies the categories of accommodation establishments’ names in Bulgaria and determines the role of a property’s characteristics (category, location, type, and size/capacity) on the chosen name using a quantitative approach. The findings indicate that male, female, and family names, and names indicating geographic toponyms, represent nearly half of all names. Plants, emotions, and quality-related words are also widely used. Furthermore, results reveal that category, location, size, and type of establishment influence the naming of establishments. In addition, the findings illustrate that Bulgarian names prevail in the naming of establishments. Binary logistic regression reveals that urban, higher category, and larger properties are more likely to have foreign names. The theoretical and destination marketing implications are discussed as well.Book Part Aristoteles ve Assos Okulu(Detay Yayıncılık, 2023) Akgül, OnurKitabın ilk bölümü Anadolu’da Antik Çağ Filozofları’na ayrılmıştır. Anadolu ve dünyada felsefi düşüncenin temellerini atan Milet okulu düşünürleri bu bölümün ana temasını oluştururken, bu düşünce dünyasına destek vermiş diğer önemli filozoflar da konuya dahil edilmiştir. Okuyucular bu bölümde Thales, Prieneli Biras, Anaksimandros, Anaksimenes, Anaksagoras, Efesli Herakleitos, Ksenofones, Miletli Aspasia, Sinoplu Diogenes, Ereğlili Herakleides, Aristotoles, Efesli Zendotus, Tyanalı Apollonius, Epiktetos, Samsatlı Lukianos ve Bergamalı Galen’in hayatı, eserleri ve felsefesi üzerine yapılmış çalışmaları okuyacaktır. Kitabın ikinci bölümünde Anadolu’da Türk İslam Dönemi Düşünürleri incelenmiştir. Bu kapsamda Karaca Ahmet Sultan, Ahi Evran, Şeyh Edebali, Mevlana, Hacı Bektaş Veli, Yunus Emre, Somuncu Baba, Abdal Musa, Hacı Bayram Veli, Akşemsettin, Pir Sultan Abdal, Şeyh Şabanı Veli ve Erzurumlu İbrahim Hakkı incelenmiştir. Ele alınan düşünürler gerek bulundukları çağın büyük devletlerinin yöneticilerine karşı akıl hocalığı yapmış, gerekse dini inançları ve yaşayışı ile topluma örnek teşkil etmiş kişilerdir. Kitabın üçüncü ve son bölümünde ise Anadolu Düşünce Yapısını Etkileyen Düşünürlere yer verilmiştir. Bu bölümde Farabi, Gazali, Abdulkadir Geylani, Ahmet Yesevi, Şems-i Tebrizi ve Muhyiddib İbnül Arabi ele alınmıştır. Bu düşünür ve fikir insanları Anadolu’da yaşamamış olsa da yolları Anadolu’dan geçmiş veya fikirleri ile Anadolu düşünürlerine ilham olmuş kişilerdir.Book Part AŞÇILIK EĞİTİMİ ALAN ÖĞRENCİLERİN MESLEKİ YETERLİLİKLERİNİN İNCELENMESİ(2019) Özaltaş Serçek, Gülseren; Çimar, SüleymanThe changes and improvements in the food and beverage sector, is creating more necessity for qualified personnel. The training of qualified personnel depends on the quality of the education to have well-trained and qualified personnel. In this study, the quality of the education of the students who are being trained at the vocational high schools’ cookery education departments was evalueted by the conlusion af the survey which is applied to the managing personnel of the facilities fort he intership. A wide measure literature study has been made about the cookery training given in the vocational high schools, and the qualifications of the students are determined. In the director of determined qualifications, survey questions have been prepared to measure how much of the qualifications the students have gained in theorical and practical aspects. The surveys have been applied to the 382 managing personnels working in the kitchens of the 4-5 stars hotels and touristic restaurants which are doing internship practices in İstanbul. The outcome data was processed through SPSS 21. application (Statical Package for the Social Sciences) and analyzed. Frequency analysis was used to calculate the distribution of the response to each question in the survey. Descriptive Analysis was used to show the mean values of the Likert-type questions. In the study, T (Student) test was used to determine whether there was a significant difference between the averages of theoretical and practical proficiency levels. As a result of the analysis, it was determined that the students who have received the cookery education gained the highest qualifications with a theoretical average of 4.22, in practice, it was found that they gained a lower level than the theoretical level with an average of 3.91. A statistically significant difference was found between the theoretical and practical training given. As a result of the interviews conducted with responsible personnel, the reasons for the inadequacy of the quality of education were determined and suggestions were made on what should be done to increase the quality.Book Part Article Community displacement challenges in educational tourism(Routledge Journals, Taylor & Francis Ltd, 2025) Cizreliogullari, Mehmet NecatiThis study investigates issues relating to community displacement of the indigenous residents of Famagusta resulting in an increased rate of relocation to the suburbs due to the sudden growth of educational tourism; thus, the main objective of the current study is to obtain perspectives of learners on primary motives. An in-depth interview of 28 Cypriots in Famagusta, through purposive sampling was used to gather data for the current research. Findings reveal that the increase in educational tourism in Famagusta caused the indigenous Cypriots to move into suburban neighbourhoods. Factors including urbanization issues, social issues, economic issues, cultural issues, and environmental issues were revealed to be the most challenging issues resulting in community displacement.Article A conceptual framework of the service delivery system design for hospitality firms in the (post-)viral world: The role of service robots(International Journal of Hospitality Management, 2020) Seyitoğlu, Faruk; Ivanov, StanislavThis study aims to develop a conceptual framework of the service delivery system design for hospitality firms in the (post-)viral world. Several theoretical approaches such as resource-based view, value chain analysis, stakeholder theory, PESTEL analysis, positioning strategy, and service delivery system design were adopted. The paper identified three service delivery system designs (robotic, human-based, and mixed) and analyses their requirements, advantages, disadvantages, and potential target markets. According to the suggested model, hospitality firms need first to explore the expectations of tourists. Then comes the analysis phase (based on a holistic perspective, and consisting of RBV, Value chain, Stakeholder, and PESTEL analyses), which helps hospitality firms to identify how they should differentiate and position themselves in the market. Following, companies decide on what kind of service delivery system they should offer to their target customers, and position themselves in the market according to the chosen system.Article Critical success factors for tourist destination governance in times of crisis: a case study of Antalya, Turkey(ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD, 2018) Cakar, KadirThe aim of this paper is to identify the critical success factors for the development of crisis management and strategy for the governance of the tourist destination of Antalya, Turkey. Data was obtained from in situ interviews, participant observation, and documentation. Interviews were conducted with the main tourism stakeholders representing both public and private sectors in Antalya. Findings show that the critical success factors of responsiveness, shared roles, strategy formation, and collaboration are vital for effective crisis management. The study also highlighted the fact that in the area of shared roles and collaboration, encompassing the characteristics of coordination, communication, cooperation, and knowledge transfer, stakeholders are proving ineffectual, thereby obstructing the development of necessary strategies for crisis management and the recovery process. Further, ineffective governance, adopted by local stakeholders, has had a substantial negative impact on the process of developing future effective crisis management strategies.Article Defining the Current Position of the Gastronomy Field in Turkey(Journal of Culinary Science and Technology, 2021) Seyitoğlu, FarukThe present study aims to investigate and define the current position of the gastronomy field in Turkey. In order to achieve this, interviews were held with academics who are involved in the field of gastronomy. According to the analysis of the data, the nature of gastronomy both as a field and a concept is ‘multi-defined/comprehensive’, has a ‘multi-component’ structure, is ‘interdisciplinary’, ‘lacks a specific (unique) research question’, and ‘is accepted mainly as practical area’. It then became clear that there have been some developments, such as ‘gaining attention and developing as an educational field’, ‘the increase in the number of publications and opportunities to publish’ and ‘the formation of a scientific community’. Some deficiencies and necessities have also emerged that are related to issues as ‘theoretical background’, ‘education’, ‘research area’, ‘the number of publications and opportunities to publish’, ‘methods’ and ‘the ideal gastronomy academic profile’.Article Dimensions of (post-)viral tourism revival: actions and strategies from the perspectives of policymakers in Portugal(Taylor & Francis Online, 2021) Seyitoğlu, Faruk; Costa, Carlos; Malta, Ana MariaThis research explores the dimensions of (post-)viral tourism revival from the perspectives of policymakers in Portugal. Accordingly, the data were collected through semi-structured interviews with policymakers representing Portugal’s regional and national level tourism organisations. The findings include six main themes: financial actions, structural and logical strategies, demand-related strategies, workforce aspects and actions, marketing and promoting strategies, and optimization of funds. By providing the necessary actions and strategies, the present study results will be helpful for destinations to develop effective crisis management planning in the (post-)viral tourism to revive. Additionally, this paper is the first to reveal in detail the dimensions of (post-)viral tourism revival from the perspectives of policymakers who are in significant positions of regional and national level tourism organizations. Thence, the findings are original and will contribute to the tourism literature.Article Discovering cities with peer-to-peer local-guided bike tours: tourists’ experiences and perceptions(Taylor & Francis Online, 2022) Seyitoğlu, Faruk; Atsız, OzanThis study explores tourists’ experiences and perceptions of peer-to-peer (P2P) local-guided bike tours using a netnography approach. The content of reviews of tourists regarding P2P local-guided bike tours offered by a sharing economy platform–Withlocals–in different destinations was analysed. The results show that tourists’ experiences of P2P local-guided bike tours include discovery, hedonic, safety and comfort, edutainment, local interaction, and memorable aspects. In addition, tourists perceive P2P local-guided bike tours in various ways. Our findings illustrate that P2P local-guided bike tours can be defined as engaging activities that provide multidimensional and rich experiences and help explore a destination. Due to the lack of research on P2P local-guided bike tours and the increasing demand by tourists for these tours, this study fills the gap by exploring tourists’ P2P local-guided bike tour experiences and perceptions. Furthermore, although this research will guide scholars and practitioners, future studies could shed more light on the subject.Article Distant Gastronomic Experiences through Online Cooking Classes in the Covid-19 Era(Taylor & Francis Online, 2022) Seyitoğlu, Faruk; Atsız, OzanThe current paper explores the distant gastronomic experience of online cooking class participants. Accordingly, reviews from various online cooking class providers posted by participants worldwide during the Covid-19 era were included in this research to be examined through content analysis. Adopting the grounded theory approach, this study also aims to propose a model explaining the inter-relationships of the extracted dimensions. As a result, nine dimensions of distant gastronomic experience were revealed: characteristics and skills of service providers, distance learning, entertaining, distance celebration, escape and relaxation, socializing and togetherness, memorable, value, and recommendation and repurchase intention. Besides, a model that explains the inter-relationships of these variables was provided. Hence, the study contributes to the literature regarding gastronomic experience in general and distant gastronomic experience through online cooking classes by providing the components of distant gastronomic experience and their inter-relationships.Article Distant local-guided tour perceptions and experiences of online travellers(Sage Journals, 2022) Seyitoğlu, Faruk; Atsız, OzanThis paper investigated travellers’ perceptions and experiences of using distant local guided tours during the COVID-19 pandemic utilising a qualitative methodology. The reviews’ content of online travellers regarding distant local-guided tours offered by a sharing economy platform – Withlocals – in different destinations was analysed. The results demonstrated that travellers’ distant local-guided tour experiences include celebration, togetherness and socialising, escape and relaxation, memorable, educational, and hedonic components. Additionally, travellers perceived distant local-guided tours as an alternative travel type, preparation for an actual visit, and inspiration for face-to-face experiences. Therefore, distant local-guided tours can be defined as engaging alternative travel types that provide multidimensional experiences and help explore a destination before the in-person visit. Apart from playing a guidance role for scholars and practitioners, this research fills the gap of research on distant local-guided tours in the literature. However, future attempts could shed more light on the subjectBook Part DİYARBAKIR İLİNİN TURİZM POTANSİYELİ VE PAZARLAMA SORUNLARI(Ensar Yayınları, 2018) Özaltaş Serçek, Gülseren; Serçek, Sadık«o÷unlukla ìbacasız sanayiî olarak tanımlanan turizm, merkezinde insan unsurunun var oldu÷u, ekonomik, toplumsal, politik, k¸lt¸rel, teknolojik, ekolojik de÷iúim ve geliúmelere son derece duyarlı bir end¸stridir. ‹lkelerde, bˆlgelerde ve hatta illerde turizme verilen ˆnem her geÁen g¸n artmaktadır. Turizm potansiyeline sahip birÁok ¸lkenin pazar payını ve ulusal gelirini arttırmak amacıyla uluslararası turizm piyasasında birbirleri ile kıyasıya bir rekabet iÁinde oldukları gˆr¸lmektedir. Bu s¸reÁte turizm kaynakları kadar kentsel altyapı, sosyal ve k¸lt¸rel donatılar ve yenilikÁilik ˆzellikleri de etkili olmaktadır. Her geÁen g¸n d¸nya turizm pastasından daha b¸y¸k paylar almak iÁin Áabalayan ¸lkeler, rekabet g¸Álerini artırıcı yeni yˆnetim, tanıtım ve pazarlama teknikleri kullanmaya baúlamıútır. Bu s¸reÁ turistik destinasyonların turizme konu olan kaynaklarını rakip bˆlgelere gˆre konumlamasını ve de÷erler ¸zerinden pazarlanmasını sa÷lamıútır. Bu do÷rultuda mevcut Áalıúma, d¸nyadaki turizm potansiyelini ve bu konudaki geliúmeleri de dikkate alarak Diyarbakır iÁin yeni bir turizm tanıtımı ve pazarlama ˆnerisinde bulunmayı amaÁlamıútır. Turizm kaynaklarının tanıtımında ˆzellikle yerel ve k¸lt¸rel de÷erlerin tanıtımı ve turizm amaÁlı sunumu konularında ˆnemli eksiklikler bulunmaktadır. Bu bulgular ıúı÷ında, Diyarbakır turizminde ¸r¸n Áeúitlendirmesi yapılması ve bu yolla ¸r¸n tanıtımının artırılması iÁin bir dizi ˆneriler sunulmaktadır.Article Double-edged perspectives on service robots: working with robots and robots’ future career impacts(Taylor & Francis Online, 2022) Seyitoğlu, Faruk; Atsız, Ozan; Taş, Sedat; Kaya, FazılThis study investigates the perspectives of undergraduate tourism and hospitality students on working with robots and the influence of the widespread use of robots on future careers. Accordingly, interviews were conducted with thirty students. The findings include two main categories: working with robots in the tourism and hospitality industry (advantages of working with robots, disadvantages of working with robots, and willingness to work with or implement robots) and future career impacts of the widespread use of robots (threatening human employment, reducing the motivation toward working in the industry, unfair competition between humans and robots, negative psychological impact/feeling of being less skilled than robots, and giving up/changing the industry). This research contributes to the literature by revealing the dimensions of working with robots and the future career impacts of the widespread use of robots. A model of future career impacts of the widespread use of robots was also proposed.Article Equal employment opportunity and diversity in restaurant labor: perspectives of restaurant employees and managers in the USA(Emerald Group Publishing Ltd, 2024) Seyitoglu, Faruk; Atsiz, Ozan; Acar, AysegulPurposeThis study was designed to contribute to the extant literature by discovering the perceptions of restaurant employees and managers toward equal opportunities in restaurant labor and working in a diversity-rich restaurant work environment.Design/methodology/approachA qualitative research approach was utilized. Through in-depth interviews, data were collected purposefully from restaurant workers in different positions (e.g. managers, servers, chefs and cooks) in the USA.FindingsAs a result of content analysis, different perspectives emerged on equal employment opportunity and diversity in restaurant labor. While some employees and managers believe that restaurant labor has equal employment opportunities, others think there is a lack of equal employment opportunity and partial equal employment opportunity in the industry. Most participants perceive working in a diversity-rich restaurant work environment as beneficial (an opportunity to learn about different cultures and an opportunity to learn different experiences and approaches).Originality/valueTo the best of our knowledge, this is the first paper to explore employees' and managers' perceptions of equal employment opportunity and diversity in the hospitality labor context, specifically restaurant labor. Therefore, the research findings will create value for scholars to understand the view on equal employment opportunity and diversity in restaurant labor. Further, it will assist practitioners in designing their labor structure regarding equal employment opportunity and diversity management for the future.Article Experiences of visitors to Gallipoli, a nostalgia-themed dark tourism destination: an insight from TripAdvisor(EMERALD GROUP PUBLISHING LTD, 2018) Cakar, Kadir;Purpose - The purpose of this paper is to examine and understand the experiences of travelers to Gallipoli, by analyzing their online comments and reviews. Design/methodology/approach - The data were garnered from the well-known online user blog TripAdvisor. Data, concerning visiting the Gallipoli Peninsula, were retrieved from (n = 330) travelers' reviews and comments, and were examined using content analysis to elicit and identify their experiences. Findings - Overall, the travelers' reviews and comments mostly conveyed emotional and nostalgic experiences. Further, the travelers' nostalgic experiences of Gallipoli emerged as historical nostalgia deriving from the personal attachment of travelers to the site. Research limitations/implications - The data have shown that the experiences of travelers to Gallipoli can mostly be identified as emotional, which are generally consistent with the current literature. This paper utilized traveler reviews and comments on TripAdvisor, left by tourists who had previously visited Gallipoli, and this represents the limitation of the present study. Thus, to better understand the experiences of travelers visiting Gallipoli, with regard to their psychological aspect, future research should be conducted with travelers either through face-to-face interviews or via a survey. Originality/value - Despite its significance for dark tourists, limited research has been carried out that deals with the experiences of travelers visiting the Gallipoli battlefield. As such, this is the first research project designed to highlight the experience of dark tourism, under the concept of nostalgic tourism, by providing valuable data and a deeper understanding of the field.
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